English, asked by sujathasubhash1429, 11 months ago

What is consumer number in electric bill and how to check consumer number in bill

Answers

Answered by Saivi
1

Answer:

Explanation:

To view the bill of a particular consumer number,

Click View/Pay Bill on the main Web Self Service home page. The View/Pay Bill screen is displayed and it contains a View My Dues section.

View-Pay_Billnew.png

The View My Dues section contains the following fields and buttons.

Fields and Buttons

Description

Consumer Type

Selected as "LT Consumer" by Default

Consumer No

Enter the consumer number for which you want to view the bill.

BU

Select the Billing Unit (BU) from the drop-down list.

Submit

Click to view the bill details for the consumer number.

Clear

Click to clear the fields.

Enter relevant data in the fields.

Click Submit to view the billing details for the consumer number. The bill details for a consumer number is displayed.

View-Pay_Bill_Note.png

The bill details contain the following field and buttons.

Fields and Buttons

Description

Remarks

Consumer No

Shows the consumer number.

-

BU Number

Shows the billing unit for the consumer number.

-

Bill Month

Shows the month and year of the generated bill.

-

Consumption

Shows the units consumed in a particular month.

-

Bill Amount

Shows the charges incurred for a particular month.

-

Due Date

Shows the due date of payment of the bill for that month, after which late payment charges will be applicable.

-

View HTML

Clickhtml.pngto view a copy of the bill for the corresponding month.

A web page opens showing a copy of the bill.

Click Make Payment to pay the bill. The Make Payment screen is displayed. It contains details about the bill for a particular month. It also contains the Bill Details section where you have to enter some details about the payment that you are going to make.

screenshot_Make_Payment_via_View_Pay_Bill.png

The Make Payment screen contains the following fields and buttons.

Fields and Buttons

Description

Consumer No.

Shows the consumer number.

BU

Shows the BU of the consumer.

Bill Month

Shows the bill month.

Consumption (Units)

Shows the units consumed in the corresponding bill month.

Bill Amount

Shows the bill amount for the corresponding bill month.

Bill Due Date

Shows the date by which the bill for the corresponding month is to be paid.

The details are followed by a Billing Details section. Here you have to enter some details about the payment that you are going to make.

make_payment_(part_2).png

The Billing Details section contains the following fields and buttons.

Fields and Buttons

Description

Remarks

Consumer No.

Shows the consumer number.

-

BU

Shows the BU of the consumer.

-

Processing Cycle

Shows the time taken for the payment to be complete.

-

Consumption

Shows the units consumed in the corresponding bill month.

-

Due Date

Shows the date within which the bill for the corresponding month is to be paid.

-

Bill Amount

Shows the bill amount for the corresponding bill month.

-

Prompt Payment Discount Date

Shows the date by which if you make payment, you can receive a particular discount.

-

Prompt Payment Discount Amount

Shows the discount amount you will receive on paying the bill within the discount date.

-

Security Deposit

Select to pay the security deposit.

On selecting Security Deposit, an Amount to Pay field is displayed. It shows the amount of the security deposit.

Bill

Select to pay the bill.

On selecting Bill, an Amount to Pay field is displayed. It contains a drop-down list from which you can select the amount you want to pay.

Mobile Number

Shows the mobile number of the consumer.

-

Pay Now

Click to go to the next step in the payment process.

-

Select Security Deposit or Bill, whichever you want to pay.

Click Pay Now to proceed to the next screen in the payment process. The next screen prompts you to choose the payment mode. It also contains details about the other charges that can be levied depending on the payment mode.

make_payment__-_screen_2.png

Select the mode of the payment from the Select Payment Mode section. The following modes of payment are available:

Credit Cards

Debit Cards

Internet Banking

Mobile Payments

Cash Cards

When you select the payment mode, the options for the corresponding payment mode are displayed.

Select the appropriate option for the corresponding payment mode.

Click Pay Now to proceed to the next screen in the payment process. Follow the instructions to complete the payment process.

You can also view the billing history of the consumer number from the View History option.

Note: You can only view a bill that has crossed its due date; you cannot pay such a bill online.

See Also

Logging in to your Account

Consumption Calculator

Energy Bill Calculator

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