what is consumer protection act
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Consumer Protection Act, 1986. AnAct to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected there with.
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Consumer protection Act was introduced by the Indian government in 1986. Popularly known as COPRA, it has led to the setting up of a separate department of consumer affairs and state governments.
• The consumer protection Act 1986 ensures the following as rights which every consumer in India should possess :
• Right to choice Right to information
• Right to representation Right to safety Right to consumer education.
• ISI and Agmark logos represent quality standard for any products. However, for some products that affect the health and safety of consumers such as LPG cylinders, food colours and additives, cement or packed drinking water, it is mandatory on the part of the producers to get certified by these organizations.
• The consumer protection Act 1986 ensures the following as rights which every consumer in India should possess :
• Right to choice Right to information
• Right to representation Right to safety Right to consumer education.
• ISI and Agmark logos represent quality standard for any products. However, for some products that affect the health and safety of consumers such as LPG cylinders, food colours and additives, cement or packed drinking water, it is mandatory on the part of the producers to get certified by these organizations.
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