Question

What is documentation process and types?

Answer 1

Generally, documentation is divided into two main areas.

Process Documents guide the development, testing, maintenance and improvement of systems. They are used by managers, engineers, testers, and marketing professionals. These documents use technical terms and industry specific jargon.

User Documents give customers the information they need to use the product. They are primarily teaching materials which include some technical explanation. They use everyday terms in place of technical jargon, making it easier for the novice or outsider to understand the system.