Question

what is documenting? what are the basics steps for good documenting . Discuss various feature s of Documenting?​

Answer 1

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As your business grows, so does its complexity. There are more steps, more people, and more things involved that may not always be arranged in the most efficient way.

Rethinking how your business works may sound daunting, but it’s bound to get you major efficiencies. Process documentation is the first step towards this!

This easy guide to process documentation will help you do it just right.

Process documentation provides a detailed description of how to carry out a business process.

It includes all types of documents that support a process, like

1. policies
2. checklists
3. tutorials
4. forms
5. screenshots
6. links to other applications
7. process maps

It is used as a guide to help employees at all levels, including decision makers and stakeholders, quickly understand company processes.

Documenting a process will help you achieve 5 key things:

1) Helps improve processes. Identify bottlenecks and inefficiencies by documenting the exact processes. You’ll quickly see what processes that you need to improve or get rid of.

2) Helps train employees. You can use process documents to help new employees understand their job roles and familiarize themselves with the processes they’ll be involved in. Even experienced employees can still refer to these documents whenever they want to make sure that they are executing the process right.

3) Helps preserve company knowledge. Keep a record of processes known only to a few people specialized in doing them. That way even when they leave, the newcomers can resume the work easily.

4) Helps mitigate risks and maintain operational consistency.

5) Detailed process documentation is also a vital part of patents and trade secrets.