Question

what is e- shopping? state two advantages and disadvantages of it​

Answer 1

Electronic commerce or e-commerce (sometimes written as eCommerce) is a business model that lets firms and individuals buy and sell things over the internet. ... Business to consumer. Consumer to consumer

benefits:

1. No pressure shopping. ...
2. Online shopping saves time. ...
3. Comparisons. ...
4. Availability of online shop. ...
5. Online tracking. ...
6. Online shopping saves money

disadvantages;

1. Delay in the delivery. ...
2. You can't touch the product. ...
3. You cannot bargain. ...
4. Hidden costs and shipping charges. ...
5. Lack of interaction. ...
6. Returning the product

Answer 2

Answer:

Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser. Consumers find a product of interest by visiting the website of the retailer directly or by searching among alternative vendors using a shopping search engine, which displays the same product's availability and pricing at different e-retailers. As of 2020, customers can shop online using a range of different computers and devices, including desktop computers, laptops, tablet computers and smartphones

Explanation:

Online stores do not have space constraints and a wide variety of products can be displayed on websites. It helps the analytical buyers to purchase a product after a good search.

1. Convenience of online shopping

Customers can purchase items from the comfort of their own homes or work place. Shopping is made easier and convenient for the customer through internet. It is also easy to cancel the transactions.

The following table depicts the factors which motivate the online shoppers to buy products online.

Top 6 reasons given by shoppers in buying through internet

Saves time and efforts.

Convenience of Shopping at home.

Wide variety / range of products are available.

Good discounts / lower prices.

Get detailed information of the product.

We can compare various models / brands.

Source: I-Cube 2006, a syndicated product of IMRB International.

2. No pressure shopping

Generally, in physical stores, the sales representatives try to influence the buyers to buy the product. There can be some kind of pressure, whereas the customers are not pressurized in any way in online stores.

3. Online shopping saves time

Customers do not have to stand in queues in cash counters to pay for the products that have been purchased by them. They can shop from their home or work place and do not have to spend time traveling. The customers can also look for the products that are required by them by entering the key words or using search engines.

4. Comparisons

Companies display the whole range of products offered by them to attract customers with different tastes and needs. This enables the buyers to choose from a variety of models after comparing the finish, features and price of the products on display, Sometimes, price comparisons are also available online.

5. Availability of online shop

The mall is open on 365 x 24 x 7. So, time does not act as a barrier, wherever the vendor and buyers are.

6. Online tracking

Online consumers can track the order status and delivery status tracking of shipping is also available.

7. Online shopping saves money

To attract customers to shop online, e-tailers and marketers offer discounts to the customers. Due to elimination of maintenance, real-estate cost, the retailers are able to sell the products with attractive discounts through online. Sometimes, large online shopping sites offer store comparison.

Disadvantages

1. Fraud and security concerns
2. Lack of full cost disclosure
3. Privacy
4. Product suitability
5. Aggregation