What is empathy and why is it an important quality to have as an entrepreneur and in business?
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Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another's position
Explanation:
Empathy in business dealings, especially for the entrepreneur, are vital to maintaining sustainable success. ... The connection provides the entrepreneur with insights to run their business optimally. It is important that customers, employees, investors and stakeholders know that their interests are a priority.
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