what is emphatic listing ?
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emphatic listening is a way of listening and responding to another person that improves mutual understanding and trust.
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Empathic listening (also called active listening or reflective listening) is a way of listening and responding to another person that improves mutual understanding and trust. It is an essential skill for third parties and disputants alike, as it enables the listener to receive and accurately interpret the speaker's message, and then provide an appropriate response.
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