What is event notification in e-commerce process
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Most E-commerce applications are event-driven systems that respond to a multitude of events – from new customer’s first website access, to payment and delivery processes, and to innumerable customer relationship and supply chain management activities.
That is why event notification processes play an important role in E-commerce systems, since customers, suppliers, employees, and other stakeholders must be notified of all events that might affect their status in a transaction.
Event notification software works with the workflow management software to monitor all E-commerce process and record all relevant events, including unexpected changes or problem situations.
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