What is help center??
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A help center (also called Knowledge base/Customer portal) is a website that is designed by the company to help their customers with the problems they are facing. When a customer is having problem with any product or service, he/she visits the help-center which has a panel for frequently answered questions (FAQs)...
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A Help Center is a website where customers can find answers to their questions and solutions to their problems. ... Help Centers should always be easily searchable, providing customers with an accessible version of a brand's knowledge base that has been created with users in mind.
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