what is itom? And Invention of itom
Answers
The ancient Greek philosophers Democritus and Leucippus recorded the concept of the atomos, an indivisible building block of matter, as early as the 5th century BCE. ... John Dalton, an English chemist and meteorologist, is credited with the first modern atomic theory based on his experiments with atmospheric gases.
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Historically, most IT discussions centered on functions such as IT asset management (ITAM) and IT service management (ITSM). But these and other core IT functions are both driven by and are critical elements of a larger topic: IT operations management, or ITOM. In recent years, ITOM has gained prominence as an area of strategic focus for IT management leaders and their teams, and for some IT management solution vendors as well. Now is, therefore, a good time to take a detailed look at ITOM and how your team and your business might approach it successfully.
The Gartner IT Glossary says ITOM includes “all the tools needed to manage the provisioning, capacity, performance, and availability of the computing, networking and application environment.” Gartner divides ITOM into 10 major functional and market segments. These are listed alphabetically below