What is IVR?
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mehak here...
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Integrated voice response (IVR) systems are essential elements of modern call centers. They are popular across call centers in different industries and particularly prevalent in the call centers of best in class companies. IVR systems form the backbone of effective routing procedures, leading to improved call center productivity.
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Stands for "Interactive Voice Response." IVR is a telephony technology that can read a combination of touch tone and voice input. It gives users the ability to access a database of information via phone. A typical IVR system has several menus of prerecorded options that the caller can choose from.
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hope it helps..
Stands for "Interactive Voice Response." IVR is a telephony technology that can read a combination of touch tone and voice input. It gives users the ability to access a database of information via phone. A typical IVR system has several menus of prerecorded options that the caller can choose from.
_______________________
hope it helps..
mehakchhabra99:
It is wrong Ans.....my Ques...is from..Bio...not computer
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