What is meant by Compliant Behavior
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Complaint behaviour is a set of consumer dissatisfaction responses. It is an explicit expression of dissatisfaction, but dissatisfaction is only one determinant of this behaviour. Complaint behaviour can be analysed as various types of response but also as a process. This paper proposes an integrated framework of the various theories of complaint behaviour leading toward a unified ontology and to interpreting it from a new perspective.
In psychology, compliance refers to changing one's behavior due to the request or direction of another person. It is going along with the group or changing behavior to fit in with the group, while still disagreeing with the group. Unlike obedience, in which the other individual is in a position of authority,...