What is meant by external indicator?
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Explanation:
External indicators use measures which are relevant from the customer's point of view. They are the 'voice of the customer'. This does not mean that they are less valid or that they should not be valued, in fact they can be the most valuable of all performance indicators.
Answered by
0
Answer:
External indicators use measures which are relevant from the customer's point of view. They are the 'voice of the customer'. This does not mean that they are less valid or that they should not be valued, in fact they can be the most valuable of all performance indicators.
Explanation:
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