Question

What is one tool used to focus on users in Design Thinking?
Indirect customer market analysis
Solution spaces
Personas
Role definitions

Answer 1

Answer:

Empathy maps[1] are a design thinking tool that promote customer identification by helping teams develop deep, shared understanding for others (Figure 4). They help teams imagine what a specific persona is thinking, feeling, hearing, and seeing as they use the product.

Explanation:

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