What is online experience
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hey mate here is your answer
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When looking at the online customer experience definition, the experience is focused on your website – it is the intersection of your site visitors' expectations and how well those expectations are being met. Nowadays, the online aspect melds into the mobile realm as well.
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Digital customer experience includes only those experienced through a digital interface, like a computer, tablet, or smartphone. Researching a product online, using a mobile app to find a store's nearest location, searching for tech support information on a smartphone—these are all digital customer experiences.
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