Question

What is ' Organisational culture'? State the characteristics of organisational Culture.

Answer 1

Organizational culture is defined as the underlying beliefs, assumptions, values and ways of interacting that contribute to the unique social and psychological environment of an organization.
-1. Individual Autonomy:

The degree of responsibility, freedom and opportunities of exercising initiative that individuals have in the organisation.

2. Structure:

The degree to which the organisation creates clear objectives and performance expectations. It also includes the degree of direct supervision that is used to control employee behaviour.

3. Management Support:

The degree to which, managers provide clear communication, assistance; warmth and support to their subordinates.

4. Identity:

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The degree to which, members identify with the organisation as a whole rather than with their particular work group or field of professional expertise.

5. Performance Reward System:

The degree to which reward system in the organisation like increase in salary, promotions etc. is based on employee performance rather than on seniority, favouritism and so on.

6. Conflict Tolerance:

The degree of conflict present in relationships between colleagues and work groups as well as the degree to which employees are encouraged to air conflict and criticisms openly.

7. Risk Tolerance:

The degree to which, employees are encouraged to be innovative, aggressive and risk taking.

8. Communication Patterns:

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The degree to which, organisational communications are restricted to the formal hierarchy of authority.

9. Outcome Orientation:

The degree to which, management focuses on results or outcomes rather than on the techniques and processes used to achieve these outcomes.

10. People Orientation:

The degree to which, management decisions take into consideration the impact of outcomes on people within the organisation. When we appraise the organisation on the basis of the above characteristics, we get a complete picture of the organization’s culture