What is outsorcing .Explain its features and advantages?
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.Outsourcing is a business practice in which a company hires another company or an individual to perform tasks, handle operations or provide services that are either usually executed or had previously been done by the company's own employees. . They frequently outsource customer service and call service functions.
Benefits of outsourcing include lower labor costs, less strict regulations, flexibility, reduced overhead, and the ability for the home office to focus on what it does best while letting others do the more low-level work. Ideally, outsourcing will lead to lower expenses, increases in productivity, and greater profits.
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