Question

what is rationale behind the enactment of consumer protection Act, 1986?​​

Answer 1

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The rationale behind the enactment of Consumer Protection Act (COPRA) 1986 was to set up separate departments of Consumer Affairs in central and state governments to safeguard the interests of the consumers and to grant them the right to seek redressal against unfair trade practices and exploitation.

Answer 2

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The rationale behind the enactment of the Consumer Protection Act of 1986 is to protect the consumer against unethical and unfair trade practices. Also, it recognises the consumer's right to be informed, right to choose, right to seek redressal and right to represent himself/herself in consumer courts.