what is redressal mechanism ?
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A grievance redress mechanism (GRM) is a set of arrangements that enable local communities, employees, out growers, and other affected stakeholders to raise grievances with the investor and seek redress when they perceive a negative impact arising from the investor's activities.
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Any member of the public who has any grievance against the Corporation or wants any information / clarification etc. may approach Director of Grievances or any of the Public Grievance Redressal Officers (PGRO) who shall make all possible efforts to redress the grievance.
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