What is sentiment analysis? Explain how it helps to different shopping companies?
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Answers
Explanation:
Based on a scoring mechanism, sentiment analysis monitors conversations and evaluates language and voice inflections to quantify attitudes, opinions, and emotions related to a business, product or service, or topic. Sentiment analysis is sometimes also referred to as opinion mining.
Sentiment analysis helps to analyze text and find negative, neutral and positive sentiments of users towards brand or particular product or service. This way companies can easily tweak and improve them.
Sentiment analysis studies the subjective information in an expression, that is, the opinions, appraisals, emotions, or attitudes towards a topic, person or entity. Expressions can be classified as positive, negative, or neutral. For example: “I really like the new design of your website!” → Positive.