what is tha call and is type
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A call type is a category of incoming call, and is used to select a routing script for a call. ... For example, you might change the call type when a call completes an Information Gathering script and enters a queue.
The three major classifications of call centers are inbound, outbound, and automated. Businesses use these three types of call centers for various product or service needs that require an increased amount of customer service.
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The three major classifications of call centers are inbound, outbound, and automated. Businesses use these three types of call centers for various product or service needs that require an increased amount of customer service.
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