what is the customer's problem according to the customer service representative?
Answers
Answered by
0
Answer:
why are you here ?Go and ask that customer
Answered by
0
Answer:
Slow response time
Lack of real time engagement.
Being transferred from one agent to another.
Excessive customer service automation.
No unified customer view.
Incompetent customer service staff
It Takes Too Many Calls To Resolve An Issue.
The Company Takes Too Long To Respond.
The Staff Couldn't Do Much To Help Me. ..
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