Question

What is the diffrence between salescloude and services cloude in salesforce?

Answer 1

Essentially different functionality. Service Cloud includes a service cloud console for cases, messages etc. Sales Cloud inlcudes functionality like Leads,Contacts, Opportunities and so on.

Quite simply, Sales Cloud is more geared towards business development and Service Cloud is geared towards Call Centres, Live Agents, PABX integration etc.