Question

what is the first step of this system? in story of dabbawalas.​

Answer 1

Answer:

A collecting dabbawala, usually on bicycle, collects dabbas either from a worker's home or from the dabba makers. ... At each station, boxes are handed over to a local dabbawala, who delivers them. The empty boxes are collected after lunch or the next day and sent back to the respective houses.

Answer 2

Answer:

A collecting dabbawala, usually on bicycle, collects dabbas either from a worker's home or from the dabba makers.At each station, boxes are handed over to a local dabbawala, who delivers them. The empty boxes are collected after lunch or the next day and sent back to the respective houses.A 2010 study by the Harvard Business School graded it “Six Sigma”, which means the dabbawalas make fewer than 3.4 mistakes per million transactions.The major problem dabbawalas want to avoid is a shift in their cultural norms. It is deeply rooted in their beliefs system that working population requires home cooked meals as opposed to fast food.The dabbawalas are effective because of a shared concept of beliefs and values among them.

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