what is the impact of covid-19 on the hotel housekeeping operations
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10 MIN READ
THE NEW ROLE FOR HOTEL HOUSEKEEPING STAFF POST COVID-19
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COVID-19 has prompted sweeping changes in many industries around the world. Some of them will be forever changed, while others will only face temporary reforms before reverting back to pre-pandemic operations.
The hospitality industry had a tough 2020, and in a short 10 months, hotel operations quickly started to look different. Whether these are permanent changes, or will only persist for a few years, only time will tell. But for now, hotel housekeeping departments look and operate differently in the new normal.
Hotel operations software has had a significant impact on how housekeeping teams operate. While housekeeping software made a significant impact on teams pre-pandemic, it has certainly gone from a nice to have, to a must-have at any size or type of hotel.
Without housekeeping software, the “pivot” that so many hotels have had to do, has been a challenge. Here are four ways hotel housekeeping departments have changed during COVID-19 and the new roles that housekeeping staff are adapting to:
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