what is the major deffernce btween crosby and deming philosophy
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Deming emphasizes statistical quality control and shop-floor involvement; Juran focuses on breakthrough projects, measurement and control, and quality planning; and Crosbyemphasizes zero defects, motivation and attitude change, and cost of quality reporting.
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Deming emphasizes statistical quality control and shop-floor involvement; Juran focuses on breakthrough projects, measurement and control, and quality planning; and Crosby emphasizes zero defects, motivation and attitude change, and cost of quality reporting.
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