Question

What is the ‘remedy’ for a ‘faulty product’ which is not replaced?

Answer 1

Answer:

hey mate,

In other words, unlike buying in-store, you have a legal right to send goods back even if they are not faulty. Within a month – return faulty goods for a full refund. If goods are faulty, whether bought in-store or online, you are entitled to a full refund provided you haven't 'accepted them'.

hope this helps u