Question

What is the role of a receptionist in an
organisation? Highlight the attributes and
skills which she needs in order to discharge
her duties efficiently.


please reply it is very urgent

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Answer 1

Answer:

1. to handle visitors with tact and diplomat
2. to receive  all calls in a case where there is no telephonist
3. records details of visitors in a reception register
4. makes appointment for callers
5. give instruction to messengers
6. communicates necessary information to workers

Explanation:

skills include

• a clear telephone voice
• a good memory
• pleasant and courteous
• should exercise a great deal of patience
• ability to think fast and interpret information