What is the role of Consumer Societies in Consumer Forum"?
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The Consumer Disputes Redressal Forum in Bandra recently directed a housing society in Ghatkopar (West) to pay ₹50,000 as compensation to a flat owner for causing mental agony by failing to carry out repairs, and ₹25,000 as litigation cost.
Vinod Natesan, resident of Mahindra Park Cooperative Housing Society Limited, informed the society of leakage in his flat in 2013.
The society appointed Arif Chunawalla to handle the complaint and Mr. Natesan briefed him about it on June 17, 2013, and also sent him an email. Mr. Natesan said the leakage had damaged furniture and created an unhealthy ambience. He paid ₹8.75 lakh for repairs and on October 4, 2014, informed the society that repairs were not carried out as per the contract and requirement of the members.