What is the role of mediation in resolving conflicts?
It is a way to achieve mass communication.
It allows those involved to fight it out.
It is a strategy for managing stress.
It involves a neutral third party to listen.
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it is a strategy for managing stress as it cools down the person from its position
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Mediation simply refers to the process of resolving conflict in which a third party neutral (mediator), assist the disputants to resolve their ownconflict. ... The disputing parties themselves have control over the agreements to be reached.
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