What is the role of the manager in Effective Business Communication?
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Managers can use their communication skills to set rules, define employee roles, encourage employees to take their own decisions, and obtain goals for their teams. That's not all; excellent communication skills also allow managers to increase morale, productivity, and team unity easily and effectively.
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A manager is responsible for ensuring that his employees are able to effectively communicate with one another and with management. This includes establishing specific communication channels, managing expected use of communication tools and trouble-shooting when communication issues arise.
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