What is the term used to describe an informal communication channel that carries information , often unofficial in many different directions?
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Informal channel of communication is an unofficial and unstructured channel which is not prescribed by the organization but exists due to personal and social needs of people working in an organization. Information that passes through informal means is not official but may be merely rumors or gossips.
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Informal communication channels that are often referred to as "the grapevine," carry unofficial information and rumors, and they exist in every organization.
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