Question

what is the use of computer vision in call centre​

Answer 1

Answer:

Computer Vision identifies and describes images

A modern contact center relies on its knowledge base to streamline operations. When a new type of issue has been successfully resolved, the challenge is to make the relevant information readily available across the organization.

Answer 2

Computer Vision AI can also detect motion, enabling the virtual assistant to track the customer's actions and correct them in real time. For companies wondering how to reduce call center volume, Computer Vision AI has been proven to have a positive impact on contact center operations

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