Question

what is the use of data in call centre​

Answer 1

Answer:

When a customer is frustrated, they frequently use words that can be classified by an analytics solution as having a negative sentiment. Call centre data can be used to identify those customers and take actions to retain them, driving up the overall lifetime value (LTV) for customers.

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Answer 2

here's ur answer dude

When a customer is frustrated, they frequently use words that can be classified by an analytics solution as having a negative sentiment. Call centre data can be used to identify those customers and take actions to retain them, driving up the overall lifetime value (LTV) for customers.

hope it helps