Question

What is your mental model of e-mail? How does an e-mail message get from one place to another? Write down your understanding. What differences are there and why? Think about the level of detail (or level of abstraction) that is present in different models

Answer 1

Answer:

Mental models are one of the most important concepts in human–computer interaction (HCI). Indeed, we spend a good deal of time covering their design implications in our full-day training course on User Interface Principles.