Question

what procedures were followed to keep the appointment system flexible enough to accommodate the emergency cases?​

Answer 1

Answer:

This case discusses about different practices adopted by Dr. S and his clinic to successfully reduce the waiting time for their patients. The clinic has an efficient system that allows the doctor to minimize the patient waiting time by meeting them at the exact time of their appointment. Besides, the booking timing are allotted as per the patient category and nature of emergency. Furthermore, the clinic also has strict policies for the latecomers and no-showers.