Question

What role do ETOP and organizational capability profile play in strategic analysis?

Answer 1

An organizational capability profile describes the skills, knowledge and resources that enable your company to provide quality products or services to customers. The profile provides useful background information for your marketing and corporate communications. You can also use it as part of a formal bid document to win contracts. To draft the profile, first identify the capabilities that are important to your customers and that differentiate you from competitors and then incorporate them in a presentation or document.