Question

What's COPRA?In 3 marks

Answer 1

Consumer Protection Act, 1986 has been presented as an important Act in the history of India. It provides protection to the consumer. It was passed in the parliament in 1986 but came into force from 1987. It covers all goods and services.

It provides for the formation of consumer protection councils both at the centre and in the states.
There are some rights of consumers like:

1) Right to Safety : Against those goods and services which are dangerous for health, life or property. Products like bread, butter, electric items.

2) Right to be informed: One should be provided with ask the information on the basis of which one buys something. Information like quality, purity, standard, date of manufacture etc. 

3) Right to choose: No seller can influence the choice of a consumer with any unfair means.

4) Right to be heard: His complaint should be heard. There is a special cell Consumer  Service Cell for this.

5) Right to basic needs: Those things which are important for living. Everyone has right to fulfill this need.

6) Right to Consumer Education: To educate the consumer with regards to his rights.


HOPE IT HELPSS U

Answer 2

Consumer Protection Act – 1986 (COPRA)

To protect and promote the interest of consumers.Under COPRA a three-tier quasi-judicial machinery at the district, state and national levels is set up for redressal of consumer disputes.The district level court deals with the cases involving claims upto Rs. 20 lakhs; The State level courts between Rs. 20 lakhs and Rs. 1 crore and the national level court deals with cases involving claims exceeding Rs. 1 crore