what salutation can we write in complaint letter plzz answer fast
Answers
Answer:
: A complaint letter is a letter written to concerned authorities if we are not satisfied with the service provided by them. These letters are usually formal in nature. Sometimes when we order a product and it is received defective then we write the letter to the related person or company, complaining about the product. Hence, appropriate action will be taken by the concerned department for the complaint raised.
There could be many reasons for writing complaint letters such as for wrongdoing, grievance, offence, resentment arising out of product or service, etc. It is the right of every citizen of the country to raise the complaint for unfair things happening to them and get a productive result.
Answer:
Examination Hall
Sector-20, Chandigarh
October 10, 2020
M/s. Oxford Publishing House
Consumer Complaint Division
London
Subject- Complaint regarding receipt of wrong set of books.
Sir/Madam
On October 10, 2020 I bought a book set (Order No. 000154) to be delivered to Chandigarh, Sector-20.
To my dismay, I have not received the set I ordered for and have instead, received the wrong book set. I am highly disappointed.
To resolve the problem, I would appreciate it if you could replace the wrong book set with the one originally ordered. Please let me know as soon as possible what action you propose to take.I look forward to hearing from you within the next ten days.
Enclosed are copies of the transaction document and the receipt.
I look forward to your reply and a resolution to my problem and will wait until the aforementioned time before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at 06206XXXXX.
Sincerely,
Riya
Enclosure(s)- Copy of receipt and transaction docs.