Question

What should a consumer do so that he does not get cheated in the markey

Answer 1

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The Consumer Protection Act, 1986, is definitely a blessing for consumers wronged by manufacturers or dealers. Numerous complaints about defective goods have been heard by consumer fora over the years.

For instance, there was a complaint filed in a district forum in Maharashtra alleging that the seeds purchased were defective in as much as they did not germinate. On hearing the complaint, the forum awarded a compensation of Rs 20,000, which was upheld by the State Commission and the National Commission on appeal.

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