Question

What should be printed in the office telephone memo

Answer 1

An office telephone memo needs to have headings under which all relevant information can be entered. Since it is a professional set up, it is important to cover all headings and ensure that no information is missing. An incomplete message can cause a lot of confusion and inconvenience.

The headings should be:

- Date of call

-Time of call

- Name of the caller

-Designation and company’s name (of the caller)

- Name of the person the call is for

- Message (if any)

- The caller’s phone number

-Call received by