What should the offended do so that it will not happen again?
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important to realize that a thoughtful apology can mend a relationship while a thoughtless one may cause ... The person offended and the perceived ... conflict resolution, such as mediation, where you can ... To make sure it won't happen again
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When we apologize, we need to do so because we feel genuinely sorry about how hurt another ... Let the person know you're not going to let it happen again
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