Question

What should you be prepared to do if workplace violence occurs?
Tackle the offender
Endure the situation
Manage the situation
Come to a victim’s defense

Answer 1

Answer:

Build and train a team. Responding to workplace violence starts well before any incident. ...

Know the law. ...

Watch for signs. ...

Strike preemptively. ...

Remove the source. ...

Shift to neutral. ...

Escort and warn, or disable. ...

Stay vigilant.

Answer 2

One should be prepared to "Manage the situation" if workplace violence occurs.

• In case of violence at the workplace, one should be prepared to manage the situation positively.
• Through violence, the situation will grow worse.
• Managing disputes positively, will not only solve the current cause of conflict but also prevent future conflicts leading to violence.
• To manage such situations one should take the following actions:

1. Listen to both the parties and their reason for dispute and violence
2. Make them understand by communicating in a peaceful and positive manner
3. Give them choices based on which is favourable or mutually agreeable to both the parties

• Hence, a correct response is 3rd option in this violent situation at the workplace.