What should you do if you have to communicate with a visually challenged guest?
Answer : C Take the guest by the arm and then speak to him/her.
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Approach the person as you would anyone else; speak directly to the person, using clear, simple communication. Treat persons who are adults as adults. Do not patronize, condescend, or threaten when communicating with the person. Do not make decisions for the person or assume that you know the person's preferences.
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