Question

what strategy could you suggest to address operational issues​

Answer 1

Answer:

The first step that any effective strategy facilitator takes when working with an organization is to understand their problems. Each organization's problems are unique, and we always take that into account. However, we’ve gathered data on 500 people and their biggest strategy roadblocks. Over 75% fall into three key buckets: Understanding the process, getting alignment and setting and keeping strategic goals. As understanding the problem is the first step to productive problem solving, this post highlights them and offers tips to help.

Answer 2

Answer:

Strategies to address operational issues are:

• Concentrate on the Root Cause(s) rather than the Symptoms

When attempting to improve performance, it is very easy to focus on the symptoms that are most visible in the organisation. Unfortunately, yelling "Stop being late with deliveries!" will not solve a delivery problem; if it did, every executive would have resolved the issue by now. Instead, we must ask "Why?" and drill down until we find the core root causes.

• Disable All Root Causes

If we only address one root cause of a problem with multiple causes, the problem will resurface quickly and may change slightly enough to be considered a new or different problem. We should identify all root causes during our root cause analysis.

• Don't confuse containment with resolution

As soon as an operational issue is identified, it should be addressed. Awareness should be raised, and those affected should collaborate to develop a short-term strategy to keep the problem from spreading beyond the immediate area while permanent corrective actions are developed and verified.

Examine Problem-Solving Outcomes

When a problem is certified as "solved" within the operation, it should be followed by a periodic and scheduled assessment of resolution to ensure that it is truly fixed. A post-mortem should also be performed to determine why the things that worked properly were effective and why the things that failed were ineffective.

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