what type of help would you like to provide the patients?
Answers
Answer:
Improving your patient experience is similar to offering a stellar customer experience. During our recent company retreat, our team went on a scavenger hunt. One item on the list was to review their experience at The Store.
Charlie was right! My fall visit to The Store in Warren Vermont cost me over $100.
He warned me that he never made out of this kitchenware and accessories store for less. I thought I was prepared not to spend a dime, but here is what happened to force my wallet open.
I opened the door and within a few seconds:
I was hit by the delicious smell of pumpkin soup simmering on a warming plate, waiting for me to pour into a cup and snack on.
One of the two portly owners, who obviously loves food too, and was seated behind the checkout counter, stood up to personally greet me.
Then within the next few minutes, she came out from behind the counter to start a conversation.
She asked where I was from, my cooking interests and more.
Twenty minutes later I had my credit card out and was paying for a sushi roller and an amazing single serving microwave cooker that works really well. Since then, I’ve told dozens of people since about The Store too.