What type of manners are required for hotel management?
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Always greet guest and colleagues with a smile and maintain a friendly and pleasant expression.
Stand upright, do not fold your arms in front of the guest.
Do not lean on the counter at any time and especially when dealing with the guest.
Keep your hands out of your pockets.
Do not lean on the counter at any time and especially when dealing with the guest.
Always appear confident and be positive.
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