What type of relationship exists between level of satisfaction of customers and the level of inventory? *
(a) Indirect
(b) Direct
(c) Indifferent
(d) vary according to situation
Answers
Levels of Customer Satisfaction
1)Not Satisfied. A customer is not satisfied when their needs are not met. ...
2)Slightly Satisfied. A slightly satisfied customer may have some expectations that are being met but others are not. ...
3)Satisfied. A satisfied customer is one who gets what they expect. ...
4)Very satisfied. ...
5)Extremely satisfied.
I hope it will be helpful to you friend
Answer:
(d) vary according to situation.
Explanation:
Depending on the circumstances, there may be a direct or indirect link between customer satisfaction levels and inventory levels.
In general, keeping the right amount of inventory can directly affect customer happiness. Customers are more likely to find the products they desire in stock and are less likely to be disappointed or irritated by out-of-stock situations when a business has enough inventory to fulfil customer demand. Increased client satisfaction and loyalty may result from this.
On the other hand, keeping a large amount of inventory on hand might tie up resources and raise expenses. If the company is unable to invest in other areas that could increase consumer happiness,it could enhance the customer experience.
Therefore, the relationship between the level of satisfaction of customers and the level of inventory can vary according to the situation and how effectively a business manages its inventory levels to meet customer demand.
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