What was the conclusion of Mass interviewing program, an experiment conducted by George Elton Mayo and his colleagues?
The workers were activated by improved working conditions
The workers were activated by logic of monetary benefits but the Management is concerned with logic of cost and efficiency.
The workers were activated by logic of sentiment but the Management is concerned with logic of cost and efficiency.
The workers have nothing to do with company's performance.
why
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Mayo reasoned that “the six individuals became a team and the team gave itself wholeheartedly and spontaneously to co-operation in an experiment.”6 These views contributed to Mayo and Roethlisberger's conclusion that mental attitudes, proper supervision, and informal social relationships experienced in a group were key ...
Mass Interviewing Programme
During the interviews, it was discovered that worker's behavior was being influenced by group behavior. However this conclusion was not satisfactory and thus another set of experiments were conducted.
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