Question

what was the first major step taken by government of India in 1986

Answer 1

Consumer Protection Act (COPRA) was implemented on 24 Dec 1986 by the Indian Government to safeguard and protect consumers from being exploited. Under this a three-tier quasi judicial system was set-up at the district, state and national level where consumers could complain against exploitation.

Answer 2

consumer protection act was enacted which is popularly known as  COPRA
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